wtlpvsapp locks up!

[dpcacy]

I kept having problems with v3.0 on my WindowsMe system -- wtlpvsapp kept locking up, showing "not responding" in the task list.

I installed v3.1, hoping that would fix the problem -- no such luck!

Is there something I can do to make this work? I didn't have this problem with version 2, and I didn't use to with version 3; probably something happened after a windows update.....

Thanks.

[RobertH]

Would it be possible to get a little more information:
CPU (type/speed):
Motherboard:
Video Card/driver:
Tuner Card/driver:
Sound Card:
DirectX Version:
A thorough description of the problem:


And possibly a log file, they should exist in:
C:\windows\all users\documents\snapstream\PersonalVideoStation\
in the logs folder

and for future reference please post problems in the Community Support forum, or directly to snapstream using the Official Support form: http://snapstream.com/Support/TechSupportEmail.aspx