Listings Incorrect

[RogersRanger]

I use COX Las Vegas' Extended Basic Cable, and I have noticed that a lot of the listings are incorrect. Come stations' programs are off by an hour all day long. The stations that are off are
3 - snapstream 1 hr ahead
5 - 1 hr ahead
6 - 1 hr ahead
7 - 1 hr ahead
actually, now that I look at it, all the stations are an hour off. What should I do?

[RobertH]

make sure the timezone settings in windows are correct for the cable company you are using if they are off then the guide will be off

[RogersRanger]

My Time Zone is correct. I am living in the Pacific time zone, and my system clock is set for pacific time zone. Any other ideas?

[RobertH]

make sure your computer is properly set for daylight savings if you manually adjusted the clock with it turned off then the you would not be in the correct time zone (it would be PST instead of PDT)

[RogersRanger]

My cable vendor is transmitting to and from Las Vegas, which is PST. Cox has its own big old substation not too far from my house. I have my computer set up to automatically adjust for daylight savings time. hmmm.

[CO_Coding_Cub]

I thought we were "in" daylight time now....ugh DLST is so damn confusing

[RobertH]

you might want to send a pm to one of the admins for the .net forum on this site and point them over here / give them a description of what is going on cause it might be something in their database that is off (does this time shift effect just he epg on the fullscreen/windowed interface or is it in the online guide?)

if it is only in the gui then it is likely a problem on your end but if it is in the .Net guide then it is likely on SS's side

[RogersRanger]

Where can I find their pm information?

[RobertH]

James seems to be the one on top of the stuff for SS.Net

http://discuss2.snapstream.com/vb/me...fo&userid=1093

[RobertH]

well im sure one of the other admins

/looks around for PBMax, or Tuck

will be able to point you in the right direction if that is the case