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Old 05-27-2003, 12:42 PM
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No sound on a mono card...

Hello.

I have downloaded the beta version of Snapstream 3.0. Installation went smoothly except for one hiccup. My capture card only supports mono audio. When the software is set to stereo, I get nothing. I'm not getting any sound, so I'm guessing its set to stereo.
Is there anyway to switch the audio to mono?

Thanks for your help.
-DigitalOldschool
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Old 05-29-2003, 03:18 AM
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i am having the same problems with mini no sound and i have the mono card too
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Old 05-29-2003, 08:48 AM
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Well apparently we are the only ones that have ever had this problem. I have been in a 4-5 day long email thread with tech support and they insist it has nothing to do with the card being mono. I guess its just that SnapStream doesn't support my card, oh and your card, oh and every other card that has a problem to come...
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Old 05-29-2003, 07:51 PM
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Well anyways i have a ATI wonder VE capture card on the main site says its suportted but i dont get any sound on it any tech support would be appreciated
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Old 05-30-2003, 01:36 PM
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well i had to reformat my hard drive and now it works woohoo and i just got the new version 3 software works great
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