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Old 01-28-2006, 02:29 AM
Kal-El's Avatar
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Omfg Help I Want To Upgrade My Order!!!

I'm sure I'm being a pain in the butt at this point, but this is like uber urgent to me!!!

MODERATORS OR ADMINS:
PLEASE either move this post to the appropriate forum that it should be in, or, if you have a method of contacting someone who deals with order stuff to have this expedited, please do so, as I'm afraid the emails I've sent won't get to them in time to avoid a lot of hassle

I ordered the PVR150 bundle (non-mce version) and the AV headers for it. This came to $165. A little later on the site, I happened to peruse the 500 and saw that it COMES WITH EXTRA HEADERS! *SLAPS SELF ON FOREHEAD* This closes the gap to $35 for the extra tuner, and $25 if you figure I'd need to get a Y cable for the audio on the 150 to get both AV links to have the stereo jacks! (Figuring it'd cost $10). So, PLEASE help me cancel my order so I can send you guys MORE MONEY!!

Why am I being such a pain about this? Because I HATE having to deal with RMAs and I HATE having to reship stuff. It wastes your money and mine to do so. If you can cancel the order before it ships, I will order the 500 bundle as fast as I can retype my credit card number on my num pad!

PLEASE email me if you're from the SnapStream group and can help fix this for me (I checked allowing email from admins in my profile). I'm drooling over that 500 as we speak, and cringing about the idea that I'd have to get the 150, pay to ship it back, then pay AGAIN to have the 500 delivered. Thanks in advance! Sorry for being obnoxious, I've just had a bad time with RMA's in recent history and don't want to throw down another $20 in shipping to get what I really want.
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Old 01-28-2006, 02:40 AM
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Re: Omfg Help I Want To Upgrade My Order!!!

You're best emailing orders@snapstream.com.
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Old 01-28-2006, 02:44 AM
Kal-El's Avatar
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Re: Omfg Help I Want To Upgrade My Order!!!

I did, twice :P I'm just thinking that it wouldn't be handled until the start of the business week, and particularly AFTER the order is shipped which will be a bunch of problems I don't want to deal with. I figured making a fuss here would help expedite the process, maybe.
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Old 01-29-2006, 06:11 PM
Kal-El's Avatar
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Re: Omfg Help I Want To Upgrade My Order!!!

crap, doesn't look like anyone is going to respond in time. ups got the manifest. i told them to try and cancel it, we'll see what happens
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Old 01-30-2006, 10:35 AM
Kal-El's Avatar
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Re: Omfg Help I Want To Upgrade My Order!!!

WOOT, they took care of it! Thanks snapstream, you guys are great!
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