iautomate out of business?

[Cybermynd]

Just a warning to everyone to think twice before ordering from iautomate.com

I ordered and paid for some stuff ( about $300 ), never got it and they have not answered a single phone call or email.

[bnflaherty]

How long has it been?

[queonda]

Did you try calling them between 8-5pm Eastern STD time? I just tried and got a recording. 678-388-9472

[Brett]

Originally Posted by queonda

678-388-9472

Thats Atlanta/Roswell. Hey if you have a street address I'll run by and "check" them out this weekend

-Brett

[Cybermynd]

It's been at least a couple of weeks since my order. They are still taking orders I think. The website looks like they're in business. I've tried calling at all times. You get a lot of bogus messages like the sales guy's mailbox is full and the accounting dept has restricted hours and blah, blah, blah. If they ARE in business they are really crappy at it. The 1-888 number is still up and works in Canada but after that you get nowhere.

I did have a brief contact with:

Andy at info@iautomate.com about an SDK he was supposed to post to the server but nothing has happened since the 6th and no contact from him when I emailed a couple days ago.

It would be great to have someone swing by physically!!

Thanks for the responses.

[Cybermynd]

Sorry Brett - there doesn't appear to be a street address and the only thing on the website is:

Alpharetta, GA


Even the message board looks a bit fishy since there are very few posts. You'd figure a company with wide-ranging products would have more traffic there.

I also see the copyright at the bottom of the webpage only extends to 2003...

[queonda]

Yeah, I just called them again and press option 2 (sales and sales questions) then I got a "All sale associates are busy now. leave number and time zone so we can get back to you" not an exact quote. I did I whois on the webaddress and got this information.

I found the address (if real) and suite # is 103 though 251? But phone # is listed as all 9s.

However you have a Technical contact which could be the guy or the guy who takes care of the servers.

Originally Posted by whois

iAutomate.com (23822265O)
4305 Statebridge Rd
Suite 103-251
Alpharetta, GA 30022-4471
US
Phone: 999 999 9999
Fax: 999 999 9999

Domain Name: IAUTOMATE.COM

Administrative Contact :
iAutomate.com (23822265O)
info@iautomate.com
4305 Statebridge Rd
Suite 103-251
Alpharetta, GA 30022-4471
US
Phone: 999 999 9999
Fax: 999 999 9999

Technical Contact :
McDaniels, Tim
(TM9089)
tim@category4.com
300 W. Main St.
Suite 201
Charlottesville, VA 22903
US
Phone: 296-9963
Fax: 296-4453

Record expires on 30-Sep-2006

[bnflaherty]

heres some more info:

iAutomate.com, Inc.
5895 Shiloh Road
Suite 106
Alpharetta, GA 30005
Phone: (678) 455-0250
Fax: (678) 455-0230
Toll Free: (888) 949-1388
Purchasing Contact: Peter Monahan
Email: info@iautomate.com
Web: www.iAutomate.com


Both the voice and fax are disconnected...

mighty interesting

[bnflaherty]

They were at this address: 5895 Shiloh Road -- but no longer...

[Brett]

Is it Statebridge or Shiloh Rd? The 678 area code would work for either one.

-Brett

[queonda]

Originally Posted by bnflaherty

heres some more info:

iAutomate.com, Inc.
5895 Shiloh Road
Suite 106
Alpharetta, GA 30005
Phone: (678) 455-0250
Fax: (678) 455-0230
Toll Free: (888) 949-1388
Purchasing Contact: Peter Monahan
Email: info@iautomate.com
Web: www.iAutomate.com


Both the voice and fax are disconnected...

mighty interesting

Found this on there webpage
678-388-9472 Local within Georgia
678-388-9508 FAX

[bnflaherty]

If you notice -- on their webpage -- they removed the street address.....

[queonda]

I got it. Call the 678-388-9472 and press 9 (for directory) when I do that I have to put in the persons last name MON for Peter Monahan. That is 666 (whoa!). Anyway, His extention is 102.

[queonda]

Found on the web site Return Address:
iAutomate.com Returns:
4305 State Bridge Road
Suite 103-251
Alpharetta, GA 30022-4471

[Cybermynd]

I guess it's pretty clear what's going on. If it looks like a duck....

They did charge my Visa so I guess we're out $389.43

The important thing here is to somehow get them shut down before they take anyone else's money. This would seem to be a major scam (at least at the moment).

A bizarre thought - could the majority of the company been vacationing in Indonesia around Xmas? I'm always willing to give the benefit of the doubt but you'd think they'd have communicated something like that.

I don't know what legal recourse could be used. I'm in Canada so maybe one of you locals could contact the BBB or something? I wonder if I could get in touch with their ecommerce supplier...