Whats Up With Program Guide Performance?

[ultrajones]

I am attempting to record a show and the program guide takes forever to diplay. As I am typing this, it has yet to display. Refreshing the page promptly displays an asp.net error message.

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

[jkoon]

Yea it seems the servers are not happy for whatever reason. Hopefully it will be resolved soon.

[duncan]

Oh bother.... another week, another screw up with Snapstream's servers.

I am seeing the same thing here... can't access the program guide (get the same application server errors you reported).

Maybe its their way of thanking me for ranting the last time they let the servers go down for a day without notification or acknowledgement. Guess I should learn to not heckle the guy with the microphone anymore huh?

[ultrajones]

Well, here we are again... 9:20 PM EST and the program guide WON'T DISPLAY.

Is Snapstream even aware of this issue?

[jkoon]

Actually the guide appears to be displaying properly for me. Perhaps the outage is only happening when a particular location is being updated?

[ultrajones]

Its March 13, 2004 5:49 EST and the program gudie is not working AGAIN!

Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request.

Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.

[rkuo]

Our network admin is currently looking at the issue. Sorry for the inconvenience.

[parkerbink]

For my BTV went to my Brother in Law's today, his died and seeing as I have three I couldn't say no. Hopefully it will be back up tomorrw when I get my receiver back.

[TomZ]

For my BTV went to my Brother in Law's today, his died and seeing as I have three I couldn't say no. Hopefully it will be back up tomorrw when I get my receiver back.

parkerbink, you are usually articulate and clear. However the above post leaves me to say, WHAT?