"No recording generated"

[gabaknzr]

having problems recording with Snapstream. Everytime i click on the program guide to record something it says "No recordings generated.You may need to download program information from snaptream" Checknig my log, i found this error message

[2/7/2004 22:51:35] Database update failed! The database cannot be accessed! Your Data Source may not be properly configured!

any suggestions? I tried flushing my cache, taken ownership of the folder but still no success.

[jkoon]

have you tried all of the options here:
http://kb.snapstream.com/Kb.aspx?kbid=1103

[gabaknzr]

Originally posted by jkoon
have you tried all of the options here:
http://kb.snapstream.com/Kb.aspx?kbid=1103

Thanks for the reply. Tried the suggestions in the knowledge base - went throguh all of them to find solution but still no luck

using
Winxp pro
Hauppage Win TV Go PCI (latest whql drivers +wintv 2000)
nvidia GF4 Ti4600
P4-3.2 HT
1.5 GB RAM

[gabaknzr]

Updated PVS3 to Beyond TV 3 version 3.4.2. When i launched Beyond TV, i recieved the following error messages

"The procedure entry point SetFileSecurityI could not be located in the dynamic link library MSDART.dll

"Check ADOInstall Failed to create ADOConnection"

"BeyondTV's self test failed"

SS customer service, any recommendations?


excerpts from log
[2/8/2004 09:41:11] CSSGuideUpdater::clearDBPassword - clearDBPassword failed: 0x80040154
[2/8/2004 09:41:11] CSSGuideUpdater::CleanUpdate - clearDBPassword failed. hr: 0x80040154
[2/8/2004 09:41:12] Guide Updater Service: Data load into database tables failed.
[2/8/2004 09:41:12] Guide Updater Service: If you see repeated data update failures, please visit SnapStream support at: http://www.snapstream.com/Support/Support.asp
[2/8/2004 09:41:15] Guide Updater Service: Initializing...
[2/8/2004 09:41:15] Guide Updater Service: Downloading data from SnapStream.Net...
[2/8/2004 09:41:44] Guide Updater Service: Download complete. Decompressing data...
[2/8/2004 09:41:45] Guide Updater Service: Processing new data...
[2/8/2004 09:41:48] Guide Updater Service: Processing data complete. Loading new data...
[2/8/2004 09:41:48] COPVSDBMaintenance::clearDBPassword() - There was an exception:
[2/8/2004 09:41:48] EXCEPTION: Error: 0x80040154.

[2/8/2004 09:41:48] EXCEPTION: ErrorMessage: Class not registered.

[2/8/2004 09:41:48] EXCEPTION: Source: .

[2/8/2004 09:41:48] EXCEPTION: Description: .

[2/8/2004 09:41:48] CSSGuideUpdater::clearDBPassword - clearDBPassword failed: 0x80040154
[2/8/2004 09:41:48] CSSGuideUpdater::CleanUpdate - clearDBPassword failed. hr: 0x80040154
[2/8/2004 09:41:48] Guide Updater Service: Data load into database tables failed.
[2/8/2004 09:41:48] Guide Updater Service: If you see repeated data update failures, please visit SnapStream support at: http://www.snapstream.com/Support/Support.asp
[2/8/2004 09:41:50] Guide Updater Service: Initializing...
[2/8/2004 09:41:50] Guide Updater Service: Downloading data from SnapStream.Net...
[2/8/2004 09:42:24] Guide Updater Service: Download complete. Decompressing data...
[2/8/2004 09:42:25] Guide Updater Service: Processing new data...

[gabaknzr]

this may be of interest to some of you -

well after scouring the forum, i found a solution courtesy of eDiveBuddy for an "epg low" problem. thought i'd give it a try -

"This is occurring because the Microsoft Data Access Components did not register themselves properly. Fixing this is not terribly difficult.

Download the MDAC checker from here:
http://www.microsoft.com/downloads/...&DisplayLang=en

and MDAC 2.8 from here:

http://www.microsoft.com/downloads/...&DisplayLang=en

Run the MDAC Checker file and it will unzip itself. Navigate to the
directory and run
CC.EXE. When it begins it will display a menu; Select
"Perform analysis against a selected version" and hit OK. Then, Select
"MDAC 2.8 RTM" from the list that then becomes available, and then hit
OK.
Component Checker will then analyze the files. When it is finished, find
each file for which there is a "mismatch." You must delete each of these
files, and then reinstall MDAC 2.8. When finished with that, start the
Component Checker again and ensure that there are no remaining
mismatches.

Finally, start BeyondTV. "

It turns out i had a mismatch with MSDART.dll, i deleted this, uninstalled Beyond TV completely, then reinstalled MDAC 2.8 and Beyond TV in that order and voila everything works!

[Brett]

Glad its working its actually really helpful to others if you fix it yourself to post the solution...thanks!

Also something you said caught my attention:

Originally posted by gabaknzr
SS customer service, any recommendations?

This is actually not SS customer service, most responses here are from others who have to much free time on their hands and just enjoy helping out

-Brett