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  #1  
Old 12-11-2011, 01:10 PM
SpiritualMadMan SpiritualMadMan is offline
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System Crash! Lost Source

I had a system crash and lost the install source for Beyond TV.

I downloaded the current edition and my key won't work with it...

NOW, what do I do????
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Old 12-11-2011, 02:54 PM
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Terminal Terminal is offline
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Re: System Crash! Lost Source

You need to send in a support request. Go here.
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PVS setup:
BTV:4.9.3[6535] | Processor:Intel 2.4 Ghz Quad Core | MB: Asus P5N-D| RAM: 4GB DDR2 | Tuner: HD-PVR driver 1.7.1.30059 and both tuners of my HDHomerun using OTA | Graphics card: ASUS GeForce 210 GT - Nvidia Force ware 260.99| Sound: From HDMI on video card| Display: Sony 60" BRAVIA HDTV | OS: Windows XP Home SP3 | BTC 9019URF wireless keyboard| Remote: Harmony 700 with Firefly mini receiver | Tuning: USB-UIRT on Dish VIP222 STB
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Old 12-12-2011, 03:47 AM
SpiritualMadMan SpiritualMadMan is offline
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Re: System Crash! Lost Source

It's OK... After much searching I *finally* found a back-up hard drive and after searching found the .exe. *WHEW*!

Two things of note:

1. "To me", the only support request appeared to eb "Technical". And, without having a working BTV you can't upload and get the "R" number required to submit...

2. The download I got was 4.7.4 not 4.9.4 as I *thought* I was reading. I, too, have BTV:4.9.3[6535] which *should* IMHO, be the "Last" version available for download.

When I build a new system, and I want to stay "legal", I don't want to go retrograde on my install, though, to do so. Wanting to install BTV:4.9.3[6535] on the new system as well...

So, when you buy BTV now, what are you actually getting?

Mike Sr.
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Old 12-12-2011, 09:04 AM
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Terminal Terminal is offline
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Re: System Crash! Lost Source

The latest version from BTV of 4.9.3 (Build 6535) it can be downloaded here.
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PVS setup:
BTV:4.9.3[6535] | Processor:Intel 2.4 Ghz Quad Core | MB: Asus P5N-D| RAM: 4GB DDR2 | Tuner: HD-PVR driver 1.7.1.30059 and both tuners of my HDHomerun using OTA | Graphics card: ASUS GeForce 210 GT - Nvidia Force ware 260.99| Sound: From HDMI on video card| Display: Sony 60" BRAVIA HDTV | OS: Windows XP Home SP3 | BTC 9019URF wireless keyboard| Remote: Harmony 700 with Firefly mini receiver | Tuning: USB-UIRT on Dish VIP222 STB
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  #5  
Old 12-12-2011, 10:54 AM
Mike DiBella Mike DiBella is offline
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Re: System Crash! Lost Source

You can verify all the keys Snapstream has on record for you here:

http://www.snapstream.com/support/su...rieveKeys=true
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  #6  
Old 12-12-2011, 05:10 PM
tscales tscales is offline
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Re: System Crash! Lost Source

And any 4.x key will work.
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