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  #1  
Old 04-02-2006, 03:44 PM
ne00 ne00 is offline
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Join Date: Apr 2006
Posts: 5
Question BTV Guide Unavailable (new setup)

Hi, I just setup my BTV last night. I think snapstream.net was down last night but this morning I was able to setup my snapstream.net account.

I can see the listings on the .net domain but I am only able to see "unavailable" in the BTV Guide. I've already gone under Settings -> SnapStream.net Settings -> and manually download the snapstream.net program data guide.

I also have guide updates enabled as well as remote recording updates.

What am I doing wrong? How do I get the listings to show within the Snapstream.net Guide?

Thanks
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  #2  
Old 04-02-2006, 05:29 PM
areviaki areviaki is offline
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Join Date: Oct 2004
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Re: BTV Guide Unavailable (new setup)

Try again and double check the log (BTVwebadmin) to verify the guide successfully downloaded.

The server was down last night from around 7:30PM PST to around 10:00 PM PST and i noticed it was down this morning as well.

I was in the same boat, I upgraded to 4.2 last night and found I couldn't connect to the server to grab the new guide.

Make sure the guideupdatertask hasn't gotten stuck (taskmanager).

May need to rerun the wizard if the server was down during the setup.
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  #3  
Old 04-02-2006, 05:58 PM
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merrypig merrypig is offline
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Re: BTV Guide Unavailable (new setup)

And if still doesn't work, Giggle loudly at Don.

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  #4  
Old 04-02-2006, 06:18 PM
ne00 ne00 is offline
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Re: BTV Guide Unavailable (new setup)

You're correct. I had to rerun the wizard and reprogram the guide before it would properly run sync in the snapstream.net guide window.

Now the strange issue is I'm seeing double channels. One channel display "unavailable" while the same channel underneith displays the program listing?

Any ideas how to get rid of the double channel display?
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  #5  
Old 04-02-2006, 06:28 PM
ne00 ne00 is offline
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Re: BTV Guide Unavailable (new setup)

Ok. I figured it out. Something in the wizard that caused this.
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