Could not start the encoder (V7.0).

Hi all,

Let me firstly say I love the potential of this product.

Here is a log of an attempted recording. Everything seems OK till I get to (Could not start the encoder (V7.0).) The recording continues until it starts to rename the sstemp file and then it tells me it can not find the file specified

I am running this under Windows 2000 Advance Server.

Has anyone had this problem

GQK

[9/26/2000 13:12:32] SaveConfig: Configuration saved.
[9/26/2000 13:13:29] Jobs.Add: Attempting to add a new job...
[9/26/2000 13:13:29] Jobs.Sort: "ATN10" | 13:15:00, 09\26\2000 | Ch. 1.
[9/26/2000 13:13:29] Jobs.Save: 1 jobs were saved.
[9/26/2000 13:13:29] Jobs.AddNew: "ATN10" successfully added.
[9/26/2000 13:13:30] Master: Redistributing recordings.
[9/26/2000 13:13:30] Slave: Next recording - "ATN10"
[9/26/2000 13:13:30] Master: Dispatched "ATN10".
[9/26/2000 13:15:00] Slave: Received execute command for "ATN10".
[9/26/2000 13:15:00] Jobs.Save: 0 jobs were saved.
[9/26/2000 13:15:00] Master: Redistributing recordings.
[9/26/2000 13:15:00] Record: Format = ASF, Engine = WME7.
[9/26/2000 13:15:01] Record: Executing "ATN10"...
[9/26/2000 13:15:01] Tuning to channel 1 (182 Hz).
[9/26/2000 13:15:06] Record: Created the Encoder object successfully.
[9/26/2000 13:15:06] Record: Loaded profile successfully.
[9/26/2000 13:15:08] Record: Could not start the encoder (V7.0).
[9/26/2000 13:15:08] Record: Beginning to record "ATN10" ...
[9/26/2000 13:15:08] Record: Recording to C:\ASFRoot\sstemp.asf...
[9/26/2000 13:15:08] Master: JIMWOZHERE is starting a recording.
[9/26/2000 13:15:09] Master: Redistributing recordings.
[9/26/2000 13:16:00] Record: Job stop time reached, stopping the encoder.
[9/26/2000 13:16:00] Record: Recording complete.
[9/26/2000 13:16:00] RenameASFTempFile: MoveFile failed. The system cannot find the file specified. (0x2)
[9/26/2000 13:16:00] IndexThread: MoveFile failed. The system cannot find the file specified. (0x2)
[9/26/2000 13:16:01] Master: JIMWOZHERE has finished recording "ATN10".

[Sparhawk]

Hi,

Can you try selecting "Windows Media Format 7" as the encoding engine? We've had more stability problems with Encoder 7 rather than Format 7, so that may help.

The Windows Media 7 technologies generally seem to have some stability issues at present. Looking at various discussion boards and newsgroups (both Microsoft's and Usenet in general), I'm seeing a lot of people having trouble with it in one form or another.

So let me know if you have any better luck with the Windows Media Format 7 encoding, and in the meantime I'll be doing some legwork (and some consultation with our head developer) to see what else I can find out.

Frank Garcia
Network Systems Administrator

SnapStream Technical Support
email: techsupport@snapstream.com
website: http://www.snapstream.com/support

Hi,

Thanks for the quick responce. I did as you reguested and here is the results.

Thanks again for the assistance.

GQK

Results:
Win/TV Video Capture Driver
[9/27/2000 11:36:02] Created Primary thread.
[9/27/2000 11:36:02] AutoDetectStartup: Computer name is JIMWOZHERE.
[9/27/2000 11:36:02] Jobs.Load: Vx.x file, 0 of 0 jobs loaded.
[9/27/2000 11:36:02] Jobs.Save: 0 jobs were saved.
[9/27/2000 11:36:02] Server: Listening on port 8128.
[9/27/2000 11:36:02] Created Server thread.
[9/27/2000 11:36:02] Failed to regenerate MUSIC02
[9/27/2000 11:36:02] Failed to regenerate music01
[9/27/2000 11:36:02] Failed to regenerate capture
[9/27/2000 11:36:02] Failed to regenerate three kings 1
[9/27/2000 11:36:02] Failed to regenerate Tarzan1
[9/27/2000 11:36:02] Shows.Load: Vx.x file, 6 of 6 shows loaded.
[9/27/2000 11:36:02] Created Slave thread.
[9/27/2000 11:36:02] Slave: Connecting to 127.0.0.1...
[9/27/2000 11:36:02] Slave: Connection with master 127.0.0.1 established.
[9/27/2000 11:36:02] Created Tracker Client thread.
[9/27/2000 11:36:02] WMS: Bind to port 1755 failed. Only one usage of each socket address (protocol/network address/port)
is normally permitted. (0x2740) Exiting...
[9/27/2000 11:36:02] WMS: Exiting...
[9/27/2000 11:36:02] Created WMS thread.
[9/27/2000 11:36:02] HTTPD: Listening on port 8129.
[9/27/2000 11:36:02] Created HTTPD thread.
[9/27/2000 11:36:02] ServiceStart: Working directory is "C:\PROGRA~1\SNAPST~1"
[9/27/2000 11:36:03] Slave: Received challenge, sending response.
[9/27/2000 11:36:03] Server: 127.0.0.1 authenticated as slave.
[9/27/2000 11:36:03] Slave: Authentication successful. Updating master.
[9/27/2000 11:36:03] Slave: Machine statistics sent.
[9/27/2000 11:36:03] Slave: Show information sent.
[9/27/2000 11:36:03] Slave: Synchronization with master complete.
[9/27/2000 11:36:04] Master: Redistributing recordings.
[9/27/2000 11:37:33] SaveConfig: Configuration saved.
[9/27/2000 11:37:47] Jobs.Add: Attempting to add a new job...
[9/27/2000 11:37:47] Jobs.Sort: "SnapStream Diagnostic Test" | 11:38:17, 09\27\2000 | Ch. 1.
[9/27/2000 11:37:47] Jobs.Save: 1 jobs were saved.
[9/27/2000 11:37:47] Jobs.AddNew: "SnapStream Diagnostic Test" successfully added.
[9/27/2000 11:37:48] Master: Redistributing recordings.
[9/27/2000 11:37:48] Master: Dispatched "SnapStream Diagnostic Test".
[9/27/2000 11:37:48] Slave: Next recording - "SnapStream Diagnostic Test"
[9/27/2000 11:38:17] Jobs.Save: 0 jobs were saved.
[9/27/2000 11:38:17] Slave: Received execute command for "SnapStream Diagnostic Test".
[9/27/2000 11:38:17] Master: Redistributing recordings.
[9/27/2000 11:38:17] Record: Format = ASF, Engine = WMF7
[9/27/2000 11:38:17] Record: Executing "SnapStream Diagnostic Test"...
[9/27/2000 11:38:17] Tuning to channel 1 (182 Hz).
[9/27/2000 11:38:22] Record: Connected to Hauppauge Win/TV Video Capture Driver.
[9/27/2000 11:38:22] Record: capGetAudioFormat failed.
[9/27/2000 11:38:22] Record: AVICapInit failed.
[9/27/2000 11:38:22] Record: Aborting...
[9/27/2000 11:38:23] Master: JIMWOZHERE encountered a problem recording "SnapStream Diagnostic Test".
[9/27/2000 11:38:23] Master: Redistributing recordings.

Originally posted by sparhawk:
Hi,

Can you try selecting "Windows Media Format 7" as the encoding engine? We've had more stability problems with Encoder 7 rather than Format 7, so that may help.

The Windows Media 7 technologies generally seem to have some stability issues at present. Looking at various discussion boards and newsgroups (both Microsoft's and Usenet in general), I'm seeing a lot of people having trouble with it in one form or another.

So let me know if you have any better luck with the Windows Media Format 7 encoding, and in the meantime I'll be doing some legwork (and some consultation with our head developer) to see what else I can find out.

Frank Garcia
Network Systems Administrator

SnapStream Technical Support
email: techsupport@snapstream.com
website: http://www.snapstream.com/support