SnapStream Forums

Go Back   SnapStream Forums > User-to-User Troubleshooting & Support Forums > Beyond TV and Beyond TV Link User-to-User Troubleshooting & Support Forum
Register FAQ Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 05-30-2004, 10:19 AM
imf4's Avatar
imf4 imf4 is offline
Registered User
 
Join Date: Aug 2002
Posts: 463
Send a message via AIM to imf4 Send a message via Yahoo to imf4
Guide Updates 3.4.4

Does anyone know if there is a way to fix the guide update issues in 3.4.4?
__________________
Playback/Test PC - BTV 3.4.4
P4 2.8 ghz, Intel D850EMV2 mobo, PVR-250, ATI Radeon 9700 Pro, 1024 MB of PC 1066 RDRAM, Sound Blaster Audigy Platinum, WD 120 GB Hard Drive with 8 MB cache, Intel Pro/1000 NIC, Enermax 550 watt ps, XP pro.
Recording PC - BTV 3.4.3
P3 500mhz 640MB, PVR-250, 10GB Drive for OS, 80 and 120 GB Drive for Rec.
Pittsburgh Mobile Technology Users Group
Reply With Quote
  #2  
Old 05-30-2004, 02:09 PM
Monkey Boy Monkey Boy is offline
Registered User
 
Join Date: May 2004
Location: Louisville, KY
Posts: 33
Re: Guide Updates 3.4.4

Only way I could fix it was to format C: drive and start from scratch.
Reply With Quote
  #3  
Old 05-30-2004, 03:29 PM
imf4's Avatar
imf4 imf4 is offline
Registered User
 
Join Date: Aug 2002
Posts: 463
Send a message via AIM to imf4 Send a message via Yahoo to imf4
Re: Guide Updates 3.4.4

So your guide is working properly? This means there has to be a way to fix it.
__________________
Playback/Test PC - BTV 3.4.4
P4 2.8 ghz, Intel D850EMV2 mobo, PVR-250, ATI Radeon 9700 Pro, 1024 MB of PC 1066 RDRAM, Sound Blaster Audigy Platinum, WD 120 GB Hard Drive with 8 MB cache, Intel Pro/1000 NIC, Enermax 550 watt ps, XP pro.
Recording PC - BTV 3.4.3
P3 500mhz 640MB, PVR-250, 10GB Drive for OS, 80 and 120 GB Drive for Rec.
Pittsburgh Mobile Technology Users Group
Reply With Quote
  #4  
Old 05-30-2004, 06:00 PM
chazz chazz is offline
Registered User
 
Join Date: Nov 2003
Posts: 27
Re: Guide Updates 3.4.4

you dont have to reformat. if you can't uninstall, follow these directions then you can reinstall.

- delete the BeyondTV install directory and its subdirectories
- delete the "\documents and settings\all users\application data\snapstream" directory and its subdirectories (tools/folder options/view all files)

Then open the registry editor (START BUTTON --> RUN --> REGEDIT) and navigate to the following sub-"folder":
hkey_local_machine\software\microsoft\windows\curr ent version\uninstall\
Find the entry in the left pane (in the top group of entries that look like "E4A39FDC-993C-4B30-B780-7C2A30109D23" that has the string value "DisplayName" key for BeyondTV / Personal Video Station. Delete that "folder" in the left pane.

NOTE: there may be multiple entries with "DisplayName" set as above. Please make sure to delete all of them.

Next, navigate to
hkey_classes_root\installer\products
Find the entry, as before, with the "ProductName" corresponding to BeyondTV / Personal Video Station. Delete that "folder" as well.

NOTE: there may be multiple entries with "ProductName" set as above. Please make sure to delete all of them.

You have now sucessfully fooled the Windows Installer into thinking that all previous versions are uninstalled.
Reply With Quote
  #5  
Old 05-31-2004, 12:45 AM
dickrichards dickrichards is offline
Registered User
 
Join Date: Feb 2004
Posts: 66
Re: Guide Updates 3.4.4

I reformatted and it still doesn't work.
Reply With Quote
  #6  
Old 06-01-2004, 05:06 AM
commo commo is offline
Registered User
 
Join Date: May 2004
Posts: 32
Re: Guide Updates 3.4.4

what's the issue with it?
Is it not updating or something?
Reply With Quote
  #7  
Old 06-01-2004, 07:48 AM
imf4's Avatar
imf4 imf4 is offline
Registered User
 
Join Date: Aug 2002
Posts: 463
Send a message via AIM to imf4 Send a message via Yahoo to imf4
Re: Guide Updates 3.4.4

It doesn't automatically update. I forget what actual error comes up but I will look when I get home.

The only way to update it is to click Download Program Guide info and do it manually.
__________________
Playback/Test PC - BTV 3.4.4
P4 2.8 ghz, Intel D850EMV2 mobo, PVR-250, ATI Radeon 9700 Pro, 1024 MB of PC 1066 RDRAM, Sound Blaster Audigy Platinum, WD 120 GB Hard Drive with 8 MB cache, Intel Pro/1000 NIC, Enermax 550 watt ps, XP pro.
Recording PC - BTV 3.4.3
P3 500mhz 640MB, PVR-250, 10GB Drive for OS, 80 and 120 GB Drive for Rec.
Pittsburgh Mobile Technology Users Group
Reply With Quote
  #8  
Old 06-01-2004, 08:03 PM
dickrichards dickrichards is offline
Registered User
 
Join Date: Feb 2004
Posts: 66
Re: Guide Updates 3.4.4

I don't even get an error, it just doesn't do anything at all. No entry in the log, no nothin'. Everything is set to work and there's no errors in the log or elsewhere. There was an official statement elsewhere and a work-around but it really didn't work either as I got up this morning and had EPG Data Low again. I had log entries saying the workaround was updating but apparently it wasn't.

As the 3.4.x line is coming to a close I'm impatiently waiting for 3.5. I find this whole ordeal rather tedious. There has been updates for far less than this.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Guide Updates CricketFace Beyond TV and Beyond TV Link 2 09-29-2007 09:46 AM
Is it me, or are guide updates... Bilar Crais Beyond TV 4.x 5 08-25-2007 01:14 AM
3.7.4 Guide Updates Krazy Beyond TV and Beyond TV Link User-to-User Troubleshooting & Support Forum 5 08-24-2007 07:30 PM
what is up with the guide updates?!? Jeffbrock Beyond TV and Beyond TV Link User-to-User Troubleshooting & Support Forum 79 01-26-2006 06:04 AM
Bug: Guide updates vawlk Beyond TV and Beyond TV Link User-to-User Troubleshooting & Support Forum 0 12-24-2005 02:04 AM


All times are GMT -6. The time now is 08:59 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
©2004-2009 Snapstream Media