Help! No audio while using BeyondTV

[nuttycars1]

Hi,
I use BTV (I think the latest update I downloaded last week was 4.8) in my Vista machine with an ATI HDTV Wonder TV Tuner Card. However, when I run BTV, I get video, but no audio whatsoever. I have to admit - I have not tried recording shows and playing them back on other players. However, all my other regular media content plays fine with audio. The thing is, when I use MCE to watch live TV, audio is no problem.
I snooped around in the forums/FAQ for a while, and tried some of the suggestions. For e.g., one suggestion was changing a Startup value in Control Panel -> Admin Tools -> Services -> Windows MCE something to 'Disabled' from auto, but that didn't work. There is no option to pull an audio out from my TV tuner card to my line in either.
I have also checked the dumb things - like making sure I'm not set at mute etc. Does anyone have any idea how I can get audio to work in BTV??
Any help will be greatly appreciated! I'd much prefer to use BTV over MCE!
Thanks.

[Maximo]

Well, lets cover all of the dumb things first. In the settings button in BTV (this is a little tools looking button at the top of the screen while the TV feed is actually playing). You have a choice between 2 channel, 5.1 and spdif. Have you played with those yet?

Also, do you get any sound out of your computer (i.e. listening to music, watching DVD's).

[nuttycars1]

Originally Posted by Maximo

Well, lets cover all of the dumb things first. In the settings button in BTV (this is a little tools looking button at the top of the screen while the TV feed is actually playing). You have a choice between 2 channel, 5.1 and spdif. Have you played with those yet?

Yes, I have. I have a 2.1 speaker system hooked up. No audio in all 3 options.

Originally Posted by Maximo

Also, do you get any sound out of your computer (i.e. listening to music, watching DVD's).

Yes - audio on everything else (including live TV on MCE) works fine.

[Bigbird999]

Viewscape>>Settings/Playback Settings/MPEG 2 Audio Decoder. Which one is selected, try a different one.

BB

[nuttycars1]

Originally Posted by Bigbird999

Viewscape>>Settings/Playback Settings/MPEG 2 Audio Decoder. Which one is selected, try a different one.

BB

The Snapstream Audio Decoder is the default value. I have tried the other option also - the Basic Audio Decoder - but still no dice.
Interestingly, if I record something and play back the .tp file using an external player, the audio is there! If I playback in Snapstream itself, still no audio. And of course, no audio on live TV

[Bigbird999]

Try running the BTV setup wizard and see if the audio video test works properly.

BB

[jptheripper]

i know its silly, but make sure your viewscape isnt muted or at 0 volume, happens to me sometimes

[Nick Burns]

Originally Posted by jptheripper

i know its silly, but make sure your viewscape isnt muted or at 0 volume, happens to me sometimes

This usually happens when BTV fails on playing a corrupted file. I believe that bug has been fixed in the latest version.

[nuttycars1]

I have tried the setup wizard. Though I dont see any explicit audio/video setup, I do not get any errors/warnings about my audio. My viewscape is also not running on mute or 0 volume

[bnflaherty]

Please refer to this article:

http://www.realtime-vista.com/instal...t_in_vista.htm

Vista has Per-Application audio settings and it sounds as if it may have reset the audio level to 0.
If that doesn't work, start a recorded show and then move the volume slider up in Beyond TV until the bar goes RED. Please inform us whether this works out for you.