Need Product Key!!!

[popanot]

Can someone at SnapStream please help me out here? I ordered 2 copies of Beyond TV and never received an email containing download instructions or my keys. I also went to the SS website and tried to use the Support link "Send My Key" function all to no avail. No one is answering the support call-in number either.

It appears the SnapStream system is not sending emails to hotmail addresses as I'm not getting any notifications to the hotmail account I used on my order. They don't go to my Inbox or Junk Mail. And yes, I've added orders@snapstream.com the my whitelist. How am I certain the connection between SS and hotmail is broken? Well, I registered a forums account using my hotmail addy and never received any confirmation email. I then went and registered another forums account (the one I'm using here) using my work email addy and successfully got the confirmation.

If someone at SnapStream sees this, please PM me I'll PM the order details.

[Sonsontv]

Not much help, but they definitely send fine to Gmail, you might try them in the future.

[myktek]

Originally Posted by Sonsontv

Not much help, but they definitely send fine to Gmail, you might try them in the future.

I took care of his issue the same day he posted this thread