unable to create timeshift index

[issaquah]

Hi there,

Whenever I try to record a show I get the error message:
"unable to create timeshifting index".

I have run the setup wizard.

I found posts in the forums to reset the buffer location which I have done.
I have checked permission for the buffer folder and given write permission to all users.

I have re-started and rebooted numerous times.

I have changed the buffer location to another folder and confirmed that files are being written.

I followed the instructions on sending files in order to obtain a tv confirmation code and that feature does not exist in my version.

I submitted a tech support ticket but the website would not send the email to tech suport I assume, because I do not have the feature to get a confirmation code. I entered 'none' as stated in the instructions.

Nothing seems to work. I can generally watch tv but cannot record.
This all happened when I changed the video folder to a location on a dvd where I had shows recorded. I had a crash and have not been able to record a show since.

I have changed the video folder back to my hard drive and verified repeatedly that the buffer folder is available and writable but nothing seems to work.

Can anyone help?

Thanks,
Ric

[issaquah]

Hi there,

Any help out there or is this software just broken?

Thanks,
Ric