BTV Jerky problem

[CyberMuZ]

Hey all,

I need a little help. I setup a media center for my friend in January and now it is having major problems.

The first problem was getting the desktop to fit the screen properly. Got it fixed.

Now he says it is stuttering alot. I have gone through the "jerky video" knowledge base and did everything. So here is what I need info on before I fly out there to take care of it. He's 400 miles away http://forums.snapstream.com/public_html/ubb/mad.gif

1. What version is the most stable and cleanest operating?
2. What is the best decoding codec to use with this rig enabling the hardware MPEG in the Radeon?

I believe the problems lay with these two topics. I have spent a couple hours reading threads and have not been able to get a concise opinion.

Here is the specs of the system
P4 2.6 HT/800Mhz FSB
1GB Kingston HyperX DDR 400MHz
Asus P4C800-E Deluxe
2x WD Special edition 250GB Hard drives - RAID 0 using onboard RAID controller
ATI 9600 video
Soundblaster Audigy2 Platinum Pro
Hauppauge PVR250
MSI 16x DVD
Lite-ON 4x DVD +/- RW
Windows XP Pro SP1

I do not recall exactly what versions of the software and driver it is using.

He has been so unhappy with it he shut it off. I feel really bad about it and need to get this taken care of. Their is also the issue of, this is his stuff, not mine. http://forums.snapstream.com/public_html/ubb/eek.gif
So I am simply looking for what I need to put it in it to make him happy.

Any and all assistance is greatly appreciated.