WTLPVAPP.exe hangs when finished recording

[jquevedo]

Whenever a recording completes, SS hangs until I go into task manager and end task on WTLPVAPP.exe. As far as I can tell, this occurs after the file has been outputed, because I am able to manually access the mpg/wmv file and play it.

Here is my log:

[8/12/2003 08:19:04] ******************************
[8/12/2003 08:19:04] Starting the Log....
[8/12/2003 08:19:04] Current License Mode: REGISTERED
[8/12/2003 08:19:04] 1. Creating Security.
[8/12/2003 08:19:04] 2. Creating Master.
[8/12/2003 08:19:04] 2-1. Creating Worker Handler Collection.
[8/12/2003 08:19:04] 2-2. Creating Profile Collection.
[8/12/2003 08:19:04] 2-3. Creating Master Device Collection.
[8/12/2003 08:19:04] 2-4. Creating Lineup Collection.
[8/12/2003 08:19:04] 2-5. Creating PVR.
[8/12/2003 08:19:04] 2-6. Creating Dispatcher.
[8/12/2003 08:19:04] 2-7. Creating Master Downloader.
[8/12/2003 08:19:04] 2-8. Creating Master Transcoder.
[8/12/2003 08:19:04] 2-9. Creating Master Storage.
[8/12/2003 08:19:04] 2-10. Creating Database Wrapper.
[8/12/2003 08:19:04] 2-11. Creating Remote Recordings.
[8/12/2003 08:19:04] 2-12. Connecting Worker Handler Collection.
[8/12/2003 08:19:04] 2-13. Connecting Dispatcher.
[8/12/2003 08:19:04] 3. Creating Worker.
[8/12/2003 08:19:04] 3-1. Creating Tuner Info Collection.
[8/12/2003 08:19:04] 3-2. Creating Worker Transcoder.
[8/12/2003 08:19:04] 3-3. Creating Worker Downloader.
[8/12/2003 08:19:04] 3-4. Creating Device Collection.
[8/12/2003 08:19:04] 3-5. Creating Worker Storage.
[8/12/2003 08:19:04] 3-6. Creating Worker Recorder.
[8/12/2003 08:19:07] FileFormat is being set to: Windows Media
[8/12/2003 08:19:07] 4. Creating IP Monitor.
[8/12/2003 08:19:07] 5. Starting up the Master
[8/12/2003 08:19:07] 5-1. Starting SnapStream.Net threads.
[8/12/2003 08:19:07] 5-3. Successfully started SnapStream.Net threads.
[8/12/2003 08:19:07] 6. Starting up the Worker
[8/12/2003 08:19:07] Incoming connection from 192.168.0.101 ...
[8/12/2003 08:19:08] 7. Starting up the IP Monitor
[8/12/2003 08:19:08] 8. Starting Web Service Threads.
[8/12/2003 08:19:10] 5-2. Initial Database update starting.
[8/12/2003 08:19:10] Valid SnapStream.Net subscription found.
[8/12/2003 08:19:26] Starting a recording, Always Timeshifting is currently deactivated.
[8/12/2003 08:19:27] Default FileFormat is currently: Windows Media
[8/12/2003 08:19:27] Requested capture dimensions: 320 x 240
[8/12/2003 08:19:28] Video capture device: ATI TV Wonder Capture
[8/12/2003 08:19:28] Creating card builder for 'ATI TV Wonder Conexant Capture', 'ATI TV Wonder Video Capture' or 'ATI TV Wonder Capture'
[8/12/2003 08:19:28] Set capture dimensions: 320 x 240
[8/12/2003 08:19:28] Device-specific capture graph built successfully!
[8/12/2003 08:19:28] Not using integrated audio
[8/12/2003 08:19:28] Audio capture device: Avance AC97 Audio
[8/12/2003 08:19:28] Using "Video Tuner" crossbar input.
[8/12/2003 08:19:28] Setting country code: 1
[8/12/2003 08:19:29] Set TV format to NTSC_M.
[8/12/2003 08:19:30] DMO Recording Video bitrate: 2136000
[8/12/2003 08:19:30] DMO Encoding at: 320 x 240
[8/12/2003 08:19:31] Streaming//WMV Video recording bitrate: 2136000
[8/12/2003 08:19:31] Streaming//WMV Audio recording bitrate: 128040
[8/12/2003 08:19:31] Setting Broadcast port: 8080
[8/12/2003 08:19:34] Using "Video Tuner" crossbar input.
[8/12/2003 08:19:38] 5-4. Initial Database update completed successfully.
[8/12/2003 08:19:39] Using the store: shows
[8/12/2003 08:19:39] Recording to Windows Media format
[8/12/2003 08:19:39] Starting WMV recording.
[8/12/2003 08:20:27] Dispatcher stopped the recording: the recording has completed.
[8/12/2003 08:20:27] Stopped the Windows Media recording 'Manual Recording' successfully.
[8/12/2003 08:20:32] Starting postprocessing.
[8/12/2003 08:20:32] Final filename: g:\shows\Manual Recording-2003-08-12-0.wmv
[8/12/2003 08:20:32] Postprocessing complete.
[8/12/2003 08:20:32] Halting the recording engine.
[8/12/2003 08:20:34] Show Monitor: found new show Manual Recording-2003-08-12-0.wmv in g:\shows.
[8/12/2003 08:21:32] Dispatcher stopped the recording: the recording has completed.
[8/12/2003 08:22:37] Dispatcher stopped the recording: the recording has completed.

The above line "Dispatcher stopped the recording: the recording has completed." will continue to repeat itself until I end the task

My debug file is attached.

Here are my system specs:

Intel P4 2ghz
512 MB RAM
DirectX 9.0b
nVidia Geforce2 MX/400 w/32MB
Avance AC97 Audio Sound Card
ATI TV Wonder PCI

Snapstream 3.0 beta 3 was the last version of Snapstream 3.0 that I was able to run correctly with the above setup.

[jquevedo]

Sorry, the attachment didn't go. Let's try again...

[RobertH]

do you have any other processes running on the machine that consume cpu time (like seti@home or other distributed clients)? Also programs like tmpgenc, virtualdub, and other video editing programs that consume a lot of cpu will also cause the repeditive "Dispatcher stopped the recording: the recording has completed." messages.

also if you are going to use windows media format to do recordings you should turn off the allways time shifting settings, in the web admin

[PBMax]

This has been bugged as bug 5424

[jquevedo]

Originally posted by RobertH
do you have any other processes running on the machine that consume cpu time (like seti@home or other distributed clients)? Also programs like tmpgenc, virtualdub, and other video editing programs that consume a lot of cpu will also cause the repeditive "Dispatcher stopped the recording: the recording has completed." messages.

also if you are going to use windows media format to do recordings you should turn off the allways time shifting settings, in the web admin

My cpu util is between 0 and 2% when my machine is idle (without pvs running.) Aside from my mail notify program and anti-virus, I have nothing else running.

I also verified time shifting was shut off. The problem I'm having can also be duplicated when recording to MPEG.

[imf4]

This started happening to me with the 3.2 RC.

3.1 worked perfectly. On my computer nothing is running at all except PVS. I use my recording computer just for PVS.

[jquevedo]

Should I revert back to my working beta of 3.0?

[imf4]

I reverted back to 3.1 until it is fixed. It seems it might be related to proc speed because I have nothing else happening on the computer but recording.

What are your computer specs btw.

[jquevedo]

What are your computer specs btw.

Intel P4 2ghz
512 MB RAM
DirectX 9.0b
nVidia Geforce2 MX/400 w/32MB
Avance AC97 Audio Sound Card
ATI TV Wonder PCI

[jquevedo]

Where can I download an older version of 3.0?

I was going to install beta 3 of 3.0, but I no longer have the cd key and the only version I could find on this site was 3.2.

[kiwi_uk]

I have the same problem, my machine is completly different to yours though.

[imf4]

Does anyone know if this was fixed in final 3.2 release. I didn't see any release notes.

[V_D_O]

Hmm, gonna have to add me to this list. I didn't see this thread and posted another one here. All the details of my problem are listed there.

[jquevedo]

Could someone at SS please send me a link for SS3.0 or 3.1? Until my problem with 3.2 gets resolved, I'm not able to record anything. I've sent an email to orders@snapstream.com and support@snapstream.com with this request, but have not heard back.

[ncoig]

Originally posted by V_D_O
Hmm, gonna have to add me to this list. I didn't see this thread and posted another one here. All the details of my problem are listed there.

I don't know if this is related or not, but my SS 3.2 is locking up every so often when making a recording ONLY when using MPEG2 as the encoder, it seems. (No problems yet with WMV)

It reduces my screen colour depth and gives a warning/error box. Here is what SS dumps to a file:

//================================================== ===
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 0041EF10 01:0001DF10 C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe

Registers:
EAX:00000000
EBX:C0000005
ECX:00000000
EDX:00000000
ESI:1572FA64
EDI:1572F0D8
CS:EIP:001B:0041EF10
SS:ESP:0023:1572EF6C EBP:1572EFAC
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010206

Call stack:
Address Frame
0041EF10 1572EFAC 0001:0001DF10 C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
0041F2DE 1572F3AC 0001:0001E2DE C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
0041EB96 1572F4D4 0001:0001DB96 C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
0041E99B 1572F508 0001:0001D99B C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
583B838F 1572FA3C 0001:0002738F C:\WINDOWS\System32\l3codeca.acm
77E98854 1572FFEC GetAtomNameA+125C

=================================END

Any clue what this is about?