Wave volume settings = system volume?

[duncan]

I noticed that it seemed that my system volume was occassionally be turned down when using the FSUI and using live tv. Start up live tv once, and the sound is normal. Do it again, and it is really low.

Tonight I did some troubleshooting and opened the system volume control panel to watch the different volume sliders as stopped and starte live tv in the fsui.

Sure enough, the wave volume setting is being automaticlaly changed by SS whenever I start live tv (I am guessing that thsi is probably also happening with my recordings since I am not getting a consistent level of sound on different recordings either).

What appears to be happening is that SS is adjusting the wave volume setting (which is apparently what controls the volume in SS) to the exact volume setting level of the master volume slider. If the master volume slider is set low, the wave level gets set to match it. Effectively meaning that the problem gets exacerbated (e.g.- starts up one time and it is way too loud so I turn down the system/master volume level to adjust which in turn makes it so that the wave setting also gets adjusted all the way down next time I start it up...).

I can predicatably repeat this issue.

Note that in the web admin configurations (under the advanced settings option check box), I have the 'Auto adjust' audio settings feature turned OFF - and always have.

Why would SS be adjusting my system volume settings like this if I have told it not to?

[blorgis]

Laugh.... (not at you, the software)

[PBMax]

Yeah. Another user complained about this too: http://discuss2.snapstream.com/vb/sh...=&postid=38705

I put in a feature request to get this changed.

[duncan]

Originally posted by PBMax
Yeah. Another user complained about this too: http://discuss2.snapstream.com/vb/sh...=&postid=38705

I put in a feature request to get this changed.

I appreciate that but I guess I am left wondering why this is a FEATURE request when it appears to be a bug? What is the enabling/disabling option on the "auto adjust audio settings" supposed to do then if not this?

I disagree with the recommendations that others made when you asked what it SHOULD do. If you DISABLE the auto-adjust audio settings option, then it should do just that - NOTHING. Leave them where they are at as that is what you told it to do - NOT adjust the audio settings. Leave all volume controls alone. If on the other hand you enable it, then it should ONLY adjust the volume setting needed for recording shows (i.e.- the only time that someone wouldn't necessarily be there to adjust the volume settings if they found them to be too low which could screw up a recording).

If someone is using the FSUI/windowed interface (which seems to be where this problem exists), then that would seem to require that a human be present and watching it. In that case, why would SS need to auto adjust the volume settings when their is a human there to do it?

What am I missing here? It seems too obvious to me...

[jkoon]

I don’t know if this will help or not but… When you run the setup wizard, when testing the video/audio there is a slider to adjust the volume. Whatever level this is left at becomes the default volume. So perhaps what is happening is when you enter the fsui snapstream is just reverting to the default volume that you previously set.

[duncan]

Originally posted by jkoon
I don’t know if this will help or not but… When you run the setup wizard, when testing the video/audio there is a slider to adjust the volume. Whatever level this is left at becomes the default volume. So perhaps what is happening is when you enter the fsui snapstream is just reverting to the default volume that you previously set.

Thanks for the suggestion.

However I have done numerous tests and have confirmed that what is happening is that when you launch either the FSUI or the windowed interface, it is changing the wav volume setting to exactly match the then current master volume level. If you set the master volume to be all the way up and the launch the FSUI, it sets the wav volume to be all the way up. Exit the FSUI, adjust the master volume to another level (doesn't matter where...) and relaunch the FSUI and once again, it adjusts to the wav level to match that of the master volume again.

It is very frustrating as one time you launch it and if the master volume is all the way up so it blares out at you way too loud since it also sets the wav volume to match so what do you immediately do? You turn down the master volume settting (since that is the one setting readily available in the system which the wav setting is not due to it being in the volume control panel...). Since you have now turned down the master volume setting to a reasonable level, guess what happens next time you launch the FSUI? You can barely hear it at all because SS adjusts the wav volume down to the master volume setting that you had it set to when the wav volume was all the way!!!!!! Its a loose-loose situation....

[PBMax]

duncan the settings that PVS records with are what the auto adjust mixer messes with. If you go the the recording settings (you are looking at the mixers for the playback) you will see that the level for Line-in is what PVS uses. This is independent of what the playback levels are.

This value is stored in the PVSApp.ini file so that whenever you record the level is returned to that level. This value is set during the setup wizard.

This is a feature request because believe it or not this was how the volume control was designed.

[duncan]

Ah, I see.

Thanks.