BTV won't take my Product Key...Need some help

[Chaotic Bliss]

Here is the problem I am having.

I was running BTV 3.4 and everything was fine. I then downloaded the new version 3.5.3 and installed it. That worked okay except I couldn't d/l any TV listing anymore. So I read some of the support, and then I uninstalled the program (and removed all the registry entries) and installed a fresh version of 3.5.3. That fixed the d/l problem. By now the program keeps reverting back to the trial version. I have gone into the Web interface and put in my product key and it says it was successful. But when I restart BTV it still goes back to the trial version. I have even gone into the registry and manually put in the product key. But again, once I restart the program, it says the trial period is over and the product key in the registry gets reset.

Anyone have any idea on what I can do to fix this?

Thanks

[Bilar Crais]

When you run the installer, when prompted, try inputing the key where you have the choice between trial version or pasting the key in. Please don't take offense, but be advised that BTV calls home to verify that your key is unique and legitimate. If it's not, BTV will exhibit this very sort of behavior.