EPG Data low

[FECN]

What the heck does that mean? Everything seems to still be working fine but I have that showing up in the menu

[RobertH]

That means that the database either contains less than like 3 days of data or is completely empty because your client could not sync with the data servers. Without a local database that is populated you will not be able to schedule recordings using the .net website and all previously setup recordings will not run because they have no data to base their recording schedule off of.

You can try re-running the setup wizard and logging into your .net account, if you dont get prompted to login to your .net account or if it is still not working afterwards you should contact technical support:
http://www.snapstream.com/Support/TechSupportEmail.aspx

[FECN]

Originally Posted by RobertH

That means that the database either contains less than like 3 days of data or is completely empty because your client could not sync with the data servers. Without a local database that is populated you will not be able to schedule recordings using the .net website and all previously setup recordings will not run because they have no data to base their recording schedule off of.

You can try re-running the setup wizard and logging into your .net account, if you dont get prompted to login to your .net account or if it is still not working afterwards you should contact technical support:
http://www.snapstream.com/Support/TechSupportEmail.aspx

That sucks. That means I have to go through there and re hide all the channels I dont want again...

[RobertH]

no just login to the system and have it download your existing lineup and preferences, as long as they are all hidden on the .net site they will stay hidden on your local machine