Issue with Snapstream V2 and streaming to WMP11 - anyone?

[scotter]

I know this is old and probably not even supported in anyway... AND will probably get removed or bumped to another thread but....:smile:

I have four installations of Snapstream version 2 running, they each record almost 10 hours of media a day (this is in education). Waaay back when we got some sort of 'blanket' license for 'non-home use' (the invoice from Snapstream was 30002, if that tells you anything). It does what we need it to (and has without too many issues).

However, since the intro of WMP11 and Vista/WMP11 when someone (a student) goes to watch a recorded class (always over the web, never on the system that is recording/hosting the files) WMP11, which used to buffer the class and start playing says:
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file"

WMP10 and lower (and non-Vista) would normally just buffer for a bit then play. Now the students are forced to download the entire class first (some over slow links...) THEN watch, where as before they could use some of the download time (buffer/streaming) to watch the class.

The link for a particular file is:
http://itv1:8129/cgi.asx?StoreID=9205850d-da4c-4c8d-9766-2234381d75b0&showid=ACCT219--0-01-24-2008.wmv&dummy=abc

Is this related to security in WMP11? Anything I could do under the hood on our Snapstream install that might fix the inablity to stream?

Any help would be greatly appreciated.

Thanks

[Kilrsat]

WMP11 dropped support for the streaming protocols that were used by the software version you're using.

A quick google of "Windows Media Player 11 MMS Streaming".

[scotter]

Thanks for the information. I realized it was probably a change in streaming technologies... there is probably some flaw in the old method (knowing MS).

Our use is for education, and the students watch the classes from workstations in the labs, or if they have broadband, at home. The recordings are actually made from Polycom ITV confrences. I name the recordings, set the time, etc. The students use a password to access the Snapstream servers. It works well for what it does.

I know that it wont run forever (SP2 breaks it from what I can tell... so we are running potentially dangerous machines out there for this service to the students) and have looked at other things but nothing seems to be comparable. As DVR's there are lots of software solutions (and hardware) but for our purpose there just doesnt seem to be a fit.

I tried Beyond TV 4 (the newest a few months ago anyway) but from the literture, it seems that each user would have to have client software to access the recordings... which, if it was free might be managable - but at a cost item it would be too much.

Any ideas?

[myktek]

you might be interested in SnapStream Enterprise TV
http://www.snapstream.com/enterprise/

http://www.snapstream.com/enterprise/casestudy/emerson.asp

[bnflaherty]

I tried Beyond TV 4 (the newest a few months ago anyway) but from the literture, it seems that each user would have to have client software to access the recordings... which, if it was free might be managable - but at a cost item it would be too much.




No so fast. I'm assuming you use the web-based interface currently for the students to playback the files. Web Admin still exists in the 4.x line -- and can be used just as they currently do.

Just a thought

[scotter]

I am getting around to playing with this setup again. From my brief interaction with Snapstream versions past 2 I determined that they wouldnt suit our needs. However, after playing with BTv4 trial I think it's pretty much the same principals that we have going in V2. However, I can't seem to locate the spot to have a limited access account like we do in V2.

It seems to be admin or nothing... this is the trial, so maybe its limited?

[scotter]

Sadly... trying to create a manual recording (which I would be doing for each class hour each day) either returns 'that recording exists' or hangs the machine.

I am concentrating on S-Video in recording, looking at the packages this:
http://store.snapstream.com/hvr-1600.html
Seems the most logical...

[scotter]

Bumpyity Bump Bump

[merrypig]

However, I can't seem to locate the spot to have a limited access account like we do in V2.

It seems to be admin or nothing... this is the trial, so maybe its limited?

Psst.. sign up for the beta.

[scotter]

Sounds like a plan... thanks.