Crash during diagnostic

[edw]

Here's a log file and error dialog for crash during the diagnostic recording. System = Celeron 525, Win98, Matrox G400 Marvel.

[7/29/2000 11:39:00] Channels.Load: channels.dat not found. Loading defaults.
[7/29/2000 11:39:00] ....General: Hostname = 192.168.1.17
[7/29/2000 11:39:00] ....General: Mode = Standalone (1)
[7/29/2000 11:39:00] ....General: Database = Local File (0)
[7/29/2000 11:39:00] ....General: Broadcast Source = Cable (1)
[7/29/2000 11:39:00] ....General: Min free space = 512 MB
[7/29/2000 11:39:00] ....General: Max space for shows = 2048 MB
[7/29/2000 11:39:00] ....Log: Logging = enabled (1)
[7/29/2000 11:39:00] ....Log: Root Dir = C:\Program Files\SnapStream PVS\log
[7/29/2000 11:39:00] ....ASD: ASD Profile = temp.asd
[7/29/2000 11:39:00] ....ASF: Root Dir = E:\Shows
[7/29/2000 11:39:00] ....ASF: Intermediate ASF filename = sstemp.asf
[7/29/2000 11:39:00] ....HTML Root Dir = C:\Program Files\SnapStream PVS
[7/29/2000 11:39:00] ....HTML: full job and show list = shows.html
[7/29/2000 11:39:00] ....HTML: status for SSI = status.inc
[7/29/2000 11:39:00] ....HTML: Create Download Links = No (0)
[7/29/2000 11:39:00] ....Slave: Master = none
[7/29/2000 11:39:00] ....Server: ServerPort = 8128
[7/29/2000 11:39:00] ....Server: HTTPAdminPort = 8129
[7/29/2000 11:39:00] ....Server: Reverse DNS Lookup = 1
[7/29/2000 11:39:00] ....Server: Hide empty channels = 0
[7/29/2000 11:39:00] LoadConfig: All configuration information has been loaded.
[7/29/2000 11:39:00] AutoDetectStartup: Computer name is LARRY.
[7/29/2000 11:39:00] Jobs.Load: Vx.x file, 1 of 1 jobs loaded.
[7/29/2000 11:39:00] Jobs.Sort: "Letterman" | 22:30:00, 07\29\2000 | Ch. 2.
[7/29/2000 11:39:00] Jobs.Save: 1 jobs were saved.
[7/29/2000 11:39:00] Server: Listening on port 8128.
[7/29/2000 11:39:00] Created Server thread.
[7/29/2000 11:39:00] Shows.Load: Vx.x file, 0 of 0 shows loaded.
[7/29/2000 11:39:00] Slave: Connecting to 127.0.0.1...
[7/29/2000 11:39:00] Created Slave thread.
[7/29/2000 11:39:00] Slave: Connection with master 127.0.0.1 established.
[7/29/2000 11:39:00] Created Tracker Client thread.
[7/29/2000 11:39:00] WMStreamer: Listening on port 1755.
[7/29/2000 11:39:00] WMSUDPThd: Listening on port 1755.
[7/29/2000 11:39:00] Created WMS thread.
[7/29/2000 11:39:00] HTTPD: Listening on port 8129.
[7/29/2000 11:39:00] Created HTTPD thread.
[7/29/2000 11:39:00] Startup: Working directory is C:\Program Files\SnapStream PVS
[7/29/2000 11:39:01] Slave: Received challenge, sending response.
[7/29/2000 11:39:01] Server: 127.0.0.1 authenticated as slave.
[7/29/2000 11:39:01] Slave: Authentication successful. Updating master.
[7/29/2000 11:39:01] Slave: Machine statistics sent.
[7/29/2000 11:39:01] Slave: Show information sent.
[7/29/2000 11:39:01] Slave: Synchronization with master complete.
[7/29/2000 11:39:02] Slave: Next recording - "Letterman"
[7/29/2000 11:39:33] SaveConfig: Configuration saved.
[7/29/2000 11:39:40] Jobs.Add: Attempting to add a new job...
[7/29/2000 11:39:40] Jobs.Sort: "SnapStream Diagnostic Test" | 11:40:10, 07\29\2000 | Ch. 7.
[7/29/2000 11:39:40] Jobs.Save: 2 jobs were saved.
[7/29/2000 11:39:40] Jobs.AddNew: "SnapStream Diagnostic Test" successfully added.
[7/29/2000 11:39:40] Slave: Next recording - "SnapStream Diagnostic Test"
[7/29/2000 11:39:45] TrackerClient: Connect failed.
[7/29/2000 11:40:10] Jobs.Sort: "Letterman" | 22:30:00, 07\29\2000 | Ch. 2.
[7/29/2000 11:40:10] Slave: Received execute command for "SnapStream Diagnostic Test".
[7/29/2000 11:40:10] Record: Executing "SnapStream Diagnostic Test"...
[7/29/2000 11:40:10] Jobs.Save: 1 jobs were saved.
[7/29/2000 11:40:10] Record: sstemp.asf existed and had to be deleted.
[7/29/2000 11:40:10] Tuning to channel 7 (175250000 Hz).
[7/29/2000 11:40:12] Record: Created the WME object successfully.
[7/29/2000 11:40:39] Record: Loaded ASD configuration successfully.
[7/29/2000 11:40:39] Record: Beginning to record "SnapStream Diagnostic Test" ...
[7/29/2000 11:40:39] Record: Recording to E:\Shows\sstemp.asf...
[7/29/2000 11:40:55] PadLate: 0 collisions with upcoming jobs.
[7/29/2000 11:41:10] Record: Recording end time reached, stopping the encoder.
[7/29/2000 11:41:10] Record: Recording complete.
[7/29/2000 11:41:10] Record: Release returned 0.

Right after "Recording to E:\Shows\sstemp.asf...", I get an error dialog with
the following information:

SSD caused an invalid page fault in
module SSD.EXE at 0187:0041f84f.
Registers:
EAX=00dc0078 CS=0187 EIP=0041f84f EFLGS=00010286
EBX=00ec000c SS=018f ESP=0142bb74 EBP=0142bb94
ECX=00000000 DS=018f ESI=fffffffe FS=2217
EDX=00ed0000 ES=018f EDI=00dc01bc GS=0000
Bytes at CS:EIP:
89 79 08 0f 84 94 00 00 00 8b 4d f4 8b 7c f1 04
Stack dump:
0142bc6a 00000006 0142bc63 bff7b9ae 00000010 00dc01bc
fffffff0 00000000 00000015 0041dae9 00ec000c 00000009
0142bc6a 0142bc64 0041dab2 00000006

[rakeshagrawal]

Once you start the application back up, does the show appear as recorded in the watch list?

Try re-downloading the beta2 version of the SnapStream PVS from our website and installing it. You may have downloaded an in-between version. Beta2 should eliminate the problem you are encountering.

Give us some feedback once you've installed the latest version from the site and we'll take the next step.

[This message has been edited by rakeshagrawal (edited 07-29-2000).]

[rkuo]

Well, we've been fighting this bug all day. We thought we had fixed it beforehand, but as it turns out, the bug is intermittent and depends on a combination of different factors.

Near as I can tell, the compiler is introducing some sort of bug that's causing the app to crash just after a recording finishes. We've tried doing things a little differently in the code to work around this, so watch the boards and we'll post when the updated version goes up (which I expect to be within a couple of days).

[This message has been edited by rkuo (edited 07-29-2000).]

[rakeshagrawal]

Download the latest version of the SnapStream PVS freeware and you should find that it is running more stably now. You'll find the latest version at:
http://www.snapstream.com/download_free.htm