WinTV 2000 Can't record

[AliasMoze]

I, for the life of me, can't get Snapstream to work. Here's is my configuration:

Win 98 SE
Hauppauge WinTV 2000


I've tried various recording setups, but here is the current:

Capture Interface: AVICap
AVICap Video Device: MSVIDEO: Brookstree Bt848 Capture Driver
Tuner Interface: Hauppauge Win TV drivers

The program does seem to record, but when I play the clip back, the playback head doesn't move and there is no audio or video. I'm a stickler for those two things, so I really need a solution.

Thanks. BTW, this is the freeware version.

[PBMax]

That's the same problem with the ATI TV Wonder with the WDM drivers and directshow tuning and recording. It records something because the file is 15 MB in length but all I get is a CLICK and the Playback button goes back to the beginning. HUMM... and I thought it was just me.

[AliasMoze]

Ping.

Tech support, can you please help me out with this situation, or should I just give up?

[rakeshagrawal]

what kind of processor are you running?

install the latest Hauppauge VFW drivers from this location:
ftp://ftp.snapstream.com/drivers/vfw95-98.exe

(I'm assuming that you are using the Hauppauge VFW drivers and not the WDM drivers -- is this correct? If you ARE using the WDM drivers, then you need to change your settings to DirectShow capture and tuning)

sorry for the delayed reply here.

[AliasMoze]

Sorry, you've lost me as a customer. You should really respond sooner than a month.