SSW error

[rencheple]

I added a new program to record this morning, but now Snapstream will not run. When the program starts, it immediately produces an error reading:

"Ssw has caused an error in SSW.EXE
Ssw will now close

If you continue to expereince probelsm,
try restarting your computer."

I have now uninstalled, rebooted, and reinstalled.

I am running a Del Demension XPS550 with a Viper770D video card, SB Livesound card and STB PCI TV card. I had no [similar] problems before adding this record. (I have been affliced with the never ending recording in the past, as well as user generated sound issues). I have updated to 1.1a, just to be safe, with no issues. Here is the debug text (doesn't this go into a log somewhere so I can get the whole thing?):

[2/18/2001 07:36:32] Slave: Connecting to 127.0.0.1...
[2/18/2001 07:36:32] Created Slave thread.
[2/18/2001 07:36:32] Slave: Connection with master 127.0.0.1 established.
[2/18/2001 07:36:32] WMS: Listening on port 1755.
[2/18/2001 07:36:32] WMSUDPThd: Listening on port 1755.
[2/18/2001 07:36:32] Created WMS thread.
[2/18/2001 07:36:32] HTTPD: Listening on port 8129.
[2/18/2001 07:36:32] Created HTTPD thread.
[2/18/2001 07:36:32] PortForwarder: Listening on port 80.
[2/18/2001 07:36:32] Created PortForwarder thread.
[2/18/2001 07:36:32] ThreadStartup: All threads initialized.
[2/18/2001 07:36:32] Shows.MemoryInsert: Added "sswelcome.asf" to the show datab
ase.
[2/18/2001 07:36:32] ServiceStart: Working directory is "C:\Program Files\SnapSt
ream PVS"
[2/18/2001 07:36:33] Slave: Received challenge, sending response.
[2/18/2001 07:36:33] Server: 127.0.0.1 authenticated as slave.
[2/18/2001 07:36:33] Slave: Authentication successful. Updating master.
[2/18/2001 07:36:33] Slave: Machine statistics sent.
[2/18/2001 07:36:33] Slave: Show information sent.
[2/18/2001 07:36:33] Slave: Synchronization with master complete.
[2/18/2001 07:36:33] TrackerClient: Connect failed.
[2/18/2001 07:36:34] Master: Dispatched "Junkyard Wars".
[2/18/2001 07:36:34] Slave: Next recording - "Junkyard Wars"
[2/18/2001 07:36:46] -- Next [2/18/2001 19:00:00]

[Russ Spooner]

Jave you tried deleting jobs.dat in your snapstream directory...

Obviously this will kill any other scheduled jobs.

Originally posted by rencheple:
I added a new program to record this morning, but now Snapstream will not run. When the program starts, it immediately produces an error reading:

"Ssw has caused an error in SSW.EXE
Ssw will now close

If you continue to expereince probelsm,
try restarting your computer."

I have now uninstalled, rebooted, and reinstalled.

I am running a Del Demension XPS550 with a Viper770D video card, SB Livesound card and STB PCI TV card. I had no [similar] problems before adding this record. (I have been affliced with the never ending recording in the past, as well as user generated sound issues). I have updated to 1.1a, just to be safe, with no issues. Here is the debug text (doesn't this go into a log somewhere so I can get the whole thing?):

[2/18/2001 07:36:32] Slave: Connecting to 127.0.0.1...
[2/18/2001 07:36:32] Created Slave thread.
[2/18/2001 07:36:32] Slave: Connection with master 127.0.0.1 established.
[2/18/2001 07:36:32] WMS: Listening on port 1755.
[2/18/2001 07:36:32] WMSUDPThd: Listening on port 1755.
[2/18/2001 07:36:32] Created WMS thread.
[2/18/2001 07:36:32] HTTPD: Listening on port 8129.
[2/18/2001 07:36:32] Created HTTPD thread.
[2/18/2001 07:36:32] PortForwarder: Listening on port 80.
[2/18/2001 07:36:32] Created PortForwarder thread.
[2/18/2001 07:36:32] ThreadStartup: All threads initialized.
[2/18/2001 07:36:32] Shows.MemoryInsert: Added "sswelcome.asf" to the show datab
ase.
[2/18/2001 07:36:32] ServiceStart: Working directory is "C:\Program Files\SnapSt
ream PVS"
[2/18/2001 07:36:33] Slave: Received challenge, sending response.
[2/18/2001 07:36:33] Server: 127.0.0.1 authenticated as slave.
[2/18/2001 07:36:33] Slave: Authentication successful. Updating master.
[2/18/2001 07:36:33] Slave: Machine statistics sent.
[2/18/2001 07:36:33] Slave: Show information sent.
[2/18/2001 07:36:33] Slave: Synchronization with master complete.
[2/18/2001 07:36:33] TrackerClient: Connect failed.
[2/18/2001 07:36:34] Master: Dispatched "Junkyard Wars".
[2/18/2001 07:36:34] Slave: Next recording - "Junkyard Wars"
[2/18/2001 07:36:46] -- Next [2/18/2001 19:00:00]

[Ron]

I have the same problem with SSW.exe both with the 1.0 version and the 1.1 version. Snapstream will work TWICE then on the 3rd recording attempt it will crash. Sometimes I can just relaunch Snapstream and record another two shows - other times I have to reboot. Discouraging to say the least.

[rakeshagrawal]

And, ron, your configuration?

[rencheple]

As a follow up - a few uninstalls/reinstalls later, I got it to run, but now it crashes everytime it tries to kick off a scheduled recording, with the exception of diagnostic recordings.

I have not successfully recorded a program since the intial post.

[This message has been edited by rencheple (edited 02-21-2001).]

[Ron]

My configuration is as follows: I'm the one who posted that SSW.exe crashes on the 3rd attempt to record. It seems to record two events fine - then crashes on the 3rd.
This happens on my notebook as well as on my desktop.

Presario 5660 Desktop
Hauppage WinTV-USB TV Tuner
Snapstream 1.10a
DirectX8
Windows Media 7

A side note:
For the longest time I could not get AUDIO when recording. It wasn't the inputs - it was the control over the WinTV-USB device. When Snapstream went into record mode the WinTV-USB would turn on but the audio would not output from the device. Microsoft has a newer version of DirectX8 which will fix this problem. The version that is linked from the Snapstream site will not fix the problem.

[tmw]

Same ssw error
Presario 9680
128 ram
30 gig hard
wintv board
ver 1.10a very recent install very aggravating haven't been able to get this to work yet Thanks TM

[tmw]

Have a little more info:
(Hauppauge WinTV PCI series).
[2/28/2001 13:51:08] Record: Capture Interface is set to DirectShow.
[2/28/2001 13:51:08] Record: Executing "Manual Recording"...
[2/28/2001 13:51:08] Video: "MSVIDEO: Brooktree Bt848 Capture Driver" is selected.
[2/28/2001 13:51:08] Error 80040275: Cannot create video capture filter.
[2/28/2001 13:51:08] Record: Aborting...
[2/28/2001 13:51:08] Master: PAVILION encountered a problem while recording "Manual Recording".
[2/28/2001 13:51:13] Master: Dispatched "Manual Recording".
[2/28/2001 13:51:13] Slave: Next recording - "Manual Recording"
[2/28/2001 13:51:28] Slave: Received execute command for "Manual Recording".
[2/28/2001 13:51:28] Tuning to channel 1 (73250000 Hz).
Can someone help?

[rkuo]

This seems to indicate that something else may possible be holding open your video capture device. Do you have anything such as WebTV for Windows or another video capture/TV program running when SnapStream PVS attempts to start recording? Are you able to start up and see a picture in vidcap32?

[rencheple]

No other video devices/programs running on mine.

[TMW]

Getting better, able to record NO sound though any thoughts???

[rencheple]

The question of sound has come up many times in this board - I suggest that it is time for SnapStream to publish a (un)official Troublshooting guide based on the information that has been passed on this board.