PDA

View Full Version : Better Solution is Needed!


Johnny Utah
02-01-2005, 02:30 AM
Hi Guys,

I love the firefly and beyond media...great products. In fact, I bought the firefly the same day it came out...talk about show of faith.

Still there is one thing that really bothers me, and that is the remote customization.

If the main function of the remote is to control your media, isn't it logical to provide a simple, easy way to be able to do this?

Don't get me wrong, I'm a techhead and don't mind tweaking stuff...but the product here is the remote...and when you have to go into an XML file to start searching where and what to edit for a specific application, the compatability factor is gone.

I use my firefly with meedio. Less than half the buttons work with meedio even with the newest drivers installed. I woudln't exactly call useful.

Please, please, please, make the profile editor more robust and able to assign keys to all the apps firefly supports. This is supposed to be the core function.

We got the engine, now give us a steering wheel :smile:

aaronmielke
02-03-2005, 12:00 PM
You are very correct and I'm sorry we don't have a better solution for you at this time. That's all I can say.

Johnny Utah
02-04-2005, 06:22 PM
no worries aaron...i know you guys have alot on your plate with Beyond TV and Beyond Media...

and you guys have always been incredibly receptive to the opinions of your customers, which is very rare these days...so thanks for listening to customer feedback.

i'm sure you guys will address it as time permits (although i hope it's not tooo long..hehe) i'm looking forward to it...there's still no better remote to use for pc's in my opinion. :smile: