App freezes / not responding

[Doomhead]

AMD xp 2500+/333
768 pc266
80gb seagate HDD
soyo sy-kt600 dragon plus motherboard
MSI 128mb Gforce4 TI4400 with VIVO
onboard sound card
Win2k

I have just started using Beyond TV 3 (still under trial) and have an unusual problem. After recording something, it will stop recording and the app freezes up and will not respond. It will still say it's recording but it isn't and it won't record any new shows at this point. It isn't using any cpu when it freezes. The only way to do anything is to kill the process in task manager and restart it.

I also have an intermittent problem with audio recording for about 7-10 minutes then stops. Video keeps recording fine. I checked the KB on this problem and I do not match up with any of the solutions listed in the KB.

So far I am impressed with Beyond TV's features but these stability issues WILL keep me from shelling out the $50 for it if they are not resolved. If any ideas, please help me out.

[Leaf]

Drivers? Just a guess really. Try reducing the recording quality from settings in windowed or fullscrene mode. How does live tv look?

[Eric3a]

Post your logs so we can have a peek at what happens. Wouldn't be surprised if you had a "Get_Record_Status_Failed" in there..
Eric

[Doomhead]

Leaf: Live TV doesn't work too well for me (since my setup is using software encoding.) too much of a resource hog. only way i can watch live tv is to downsize the recording quality. I can record at best quality without watching live tv and it uses about 30-40% of the cpu.

Something I should add is it records the correct length of time it should. It just freezes when it stops recording. I can't view the log when it freezes up. Is it also located in a text file somewhere?

[Eric3a]

Logs are in:
C:\Documents and Settings\All Users\Documents\SnapStream\Beyond TV

With a 2500+ software encoding shouldn't be a problem. I can do software encoding at DVD 3.25 Standard quality (one of the custom qualities on this forum) at about 18% CPU on my machine (2800+).
Add about another 20% for playback using ATI's latest decoder and it leaves plenty of overhead for other things.

Eric