Quote:
Originally Posted by myktek
follow this knowledge base article and see if it corrects it, if it doesn't follow the steps at the bottom to submit the information we need, make sure you let us know you already looked at the article.
http://kb.snapstream.com/?kbid=300 |
First, thanks for your response. Second, a bit of clarification.
-I have not submitted any information as the article you reference says to submit information for an incorrect lineup. My lineup itself is fine, it's the guide data for one channel that is incorrect.
-I am using two lineups. The first is basic analog cable (no box) and works perfectly. The second is OTA HD Broadcast, which is the one I'm having issue with.
-The lineup shown by BTV is correct. It shows channel 1081(8.1) as KTSC, which is correct. The problem is that the guide data for this channel is incorrect.
-This problem is not limited to BTV's guide data. My local cable provider shows the exact same (incorrect) guide data as BTV. So does tvguide.com, TitanTV, and even PBS's own website. Ie, the guide data provided by the local PBS station is incorrect for this broadcast.
-I have located another PBS station in another city (KCWC-HD/4.2 out of Wyoming) whos' guide data perfectly matches what is currently being broadacst by KTSC out of Pueblo, CO. (I suspect that my local PBS station KTSC is just rebroadcasting the digital/HD signal from KCWC, and is mistakenly re-using the guide data from their non-digital broacast)
-I would like to find some way I can use the guide data from KCWC-HD/4.2 in place of the guide data provided for KTSC. However, I still need to actually tune KTSC 1081/8.1.
Is there any way I can accomplish this?