[merrypig]

Go on then, connect your voltmeter Zetavu. I'd love to see you fail to substantiate your claim.

The cable guy does have points. I am sceptical whether they are actual tangible problems for the cable company as good design would dictate resiliance to single failures like a voltage on the customer equipment, but he is actually closer to reality than the attempts above to discredit him.

For a start for the poster who talked about AGP/PCI buses... the original poster never even mentioned that. Oddly enough the fiction you created wasn't true. fancy that.

And TW is actually not required to service anything in your house except equipment that is provided by them, or certified as compliant to cable standards which the tv should be. Computer tuner cards are not. They do not get tested and there a hundreds of very poor designs out there that are improperly grounded or do not have isolating supplies.

The guy is quite correct to charge for a problem if it is caused by or to a computer and you called them out to fix it. Just simply disconnect your PC, plug in a tv, verify the problem and call them out.

And as far as demonstrating the problem, it's a small nuance, but actually they only have to prove that _their_ equipment did _NOT_ cause the problem. They do not have to prove that your equipment did. It might amount to the same thing, but they cannot be accountable for anything that they do not have full control off. As much as you might want it as a user, it's just not remotely viable and no company would sign up for that if they had any sense at all.



Now, I do think the guy was a bit of a nutjob if that's the story he told you. Not quite sure what his motivation was, maybe just a bad day or got out of bed on the wrong side. I personally wouldn't sweat it. The cable company is very unlikely to bother with such a small case to even contemplate any action. Most likely they're trying to protect revenue due to people using multiple tv's/receivers off a single cable feed. You might want to check the small print about how many devices you can hook up to one subscription.

Perhaps more likely is that he was trying to get out of debugging a problem that could be hard to find and once he started making the noise he felt like he had to come up with some plausible sounding stuff to justify it. May well just have regurgitated stories he's heard from others without understanding them.. who knows.

Just read your T&W contract, which is actually the only thing that matters regardless of any opinions posted here since it's what you agreed to to obtain service. The rest is moot.

but for the other posters.. ... "dipshit of the first class?", "I guarantee he would no longer have a job"; cancel your subscription immediately? My gosh. How do you live in the world if the first little ripple of something you don't like makes you react so extreme and violently. It's no small wonder the world's in such a mess when the next generation gets so wound up.